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Dirty Laundry Q&A Forum
How much does Dirty Laundry charge for shipping? Do they offer free shipping all the time? Where does Dirty Laundry ship from? Do they ship on weekends? more
How much does CL by Chinese Laundry charge for shipping? Do they offer free shipping all the time? Where does CL by Chinese Laundry ship from? Do they ship on weekends? more
How much does Chinese Laundry charge for shipping? Do they offer free shipping all the time? Where does Chinese Laundry ship from? Do they ship on weekends? more
Last answer by TinTinB 57 months ago +0 votes:
Chinese Laundry does not currently offer or sell downloadable mobile applications for iPhone, iPad and Android mobile devices. This is an online shopping store that offers several personal products like boots, booties, pumps, flats, sandals and other footwear items. Phone: 855-8LAUNDRY (852-8637) You can find more information by visiting the source URL below or contact the customer service. Source URL: http://www.chineselaundry.com/ more
Last answer by Donata L. 60 months ago +0 votes:
No, Chinese Laundry does not accept personal checks as a payment option for purchases made on its website at this time.  Forms of payment the company currently accepts are all major credit cards including Visa, MasterCard, American Express, and Discover credit cards.   International orders may use PayPal, safety pay, along with international credit cards.  If you wish to pay by debit card, please contact customer service via email at http://www.chineselaundry.com/customer-service/contact-us. more
Last answer by TinTinB 63 months ago +0 votes:
Chinese Laundry's customers should follow these policies before returning items for refund or exchange. Returns must be made within 30 days from the receipt date Online returns will not be accepted at their retail locations The shipping costs for returning orders are the customer's expenses Items are covered with 60 days warranty from defects Returns are usually processed within 7 to 14 business days Returns must be shipped to - Chinese Laundry, 3485 S. La Cienega Blvd., Los Angeles, CA 90016 More information can be found here - Source: http://www.chineselaundry.com/customer-service... more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:ChineseLaundry.com has been assessed for safety by Norton Safeweb and found to be safe from computer and identity threats as well as other annoyance factors. In addition, ChineseLaundry.com has been tested for safety functionality by McAfee Secure Site Advisor.  You can feel secure in knowing that McAfee concurs with the findings concluded by Norton Safeweb and finds the site to be safe to visit and use. more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry offers a varied selection of different styles of shoes to fit every style and foot attire need.  Shoes are priced from just under $40 to about $200, depending on the material and style of the shoe.  Their shoes are a little on the higher end as far as pricing goes, but for the quality you get when purchasing their products, the price is well worth paying! more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:United States Shipping Charges Free Shipping offers are for domestically shipped orders only. Free shipping applies to UPS Ground shipping only. Express shipping (2-Day and Overnight) are not included in the Free Shipping offers. APO/FPO orders must be placed using the International checkout option in the shopping cart. There is no shipping to PO Boxes. Shipping to Alaska, Hawaii and Puerto Rico is $25. The Continental United States Purchases From $0-$50 Standard Shipping - $9.59 Second Day ... more
Asked by jon p in Dirty Laundry1 answers
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry accepts payments in the payment forms listed below. American Express Card Mastercard Visa Card Discover Card PayPal Chinese Laundry cannot accept payments in the payment forms listed below. Bill Me Later Personal Checks Cashier's Checks Money Orders Cash Western Union JCB Diner's Club If you have a coupon discount code you would like to implement in your order to reduce its cost, enter it here before entering your credit card information or before signing into PayPal to comp... more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry offers returns within a 30 day period for unworn items.  A guarantee is in place with Chinese Laundry against manufacturer's defects within 60 days of purchase.  Chinese Laundry offers exchanges for a different size or color shoes, if necessary.  To make an exchange, fill out the exchange information on your packing slip and they will address this issue. Chineselaundry.com and Chinese LaundryStores operate separately. Online returns cannot be accepted at Chinese... more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry is a retailer and designer of edgy, cutting edge styles of shoes with an online store as well as has four physical brick and mortar locations located at 808 The Shops At Mission Viejo in Mission Viejo, California; Miracle Mile Shops at 3663 Las Vegas Boulevard South, Suite 20 in Las Vegas, Nevada, Fashion Show Mall at 3200 Las Vegas Boulevard, South, Suite 1780 in Las Vegas, Nevada, and at Topanga Westfield Mall at 6600 Topanga Cyn Boulevard, #2046 in Canoga Park, California.  Their footwear ... more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry stems from Cels Enterprises, Inc., founded in 1971 by Robert and Carol Goldman, a privately held woman's footwear company with headquarters in Los Angeles, California. From its origins as a shoe manufacturer selling to mass merchants, Cels Enterprises, Inc. has steadily expanded its influence in the fashion footwear industry. Consumer research and creative insight have led to the development of 7 branded divisions within the Chinese Laundry Family:  Chinese Laundry, launched in 1981; CL ... more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry has been reviewed on Zappos by Jessica from Ohio.  She rates the Roxana shoe 5 starsout of a possible 5 stars! The average customer rating for Chinese Laundry Faith Tall boots is 4.9 out of a possible 5 stars with Macy's based on 19 reviews. Consumers 4 who have purchased CL by Chinese Laundry Women's Flashlight Boots through Overstock.com rate the footwear at 4.3 out of a possible 5 stars.  Chinese Laundry is rated 4.5 out of a possible 5 stars on Yelp, where their Mission Vie... more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry has been a Better Business Bureau (BBB) Accredited Business since September 28, 2011. On a scale of A+ to F, The Better Business Bureau (BBB) gives Chinese Laundry an elite grade of A+, the highest grade a business can possibly attain for response and resolution(s) to complaints through the bureau.  Chinese Laundry is The Official Sponsor of The Miss Universe and Miss USA Pageant for 2012.  more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:ChineseLaundry.com possesses a global Alexa Traffic Rank of 144,935.  ChineseLaundry.com has an Alexa Traffic Rank in The United States ranking at 48,788.  ChineseLaundry.com has 696 other website that link into their own website. ChineseLaundry.com has attained a Google Page Rank of 4 out of a possible 10 points.       more
Last answer by Knoji 63 months ago +0 votes:
amy russell provided an answer to this question in this review of Chinese Laundry:Chinese Laundry has an active Facebook account that has 27,611 likes attributed to the page!  Chinese Laundry can also be found on Twitter where the shoe retailer has tweeted 4,536 times.  Chinese Laundry is following 976 other profiles and has 10,587 followers.  The Official Chinese Laundry YouTube Channel is viewable by interested consumers on YouTube.  The channel has 53 subscribers and has had 31,264 video views.  You can find the shoe retailer on Instagram as well here.&nbs... more
Last answer by Graciela Sholander 65 months ago +1 votes:
That's a good question, Christy, one that I'm sure many people ask. I looked through the website for the reason this footwear retailer is named Chinese Laundry, but I could not find a concrete answer. After reading the company's story, my best guess is that the founders sought a trendy name customers would associate with their groundbreaking styles. Chinese Laundry shoes combine value with creativity and excellent quality.  more
Last answer by Kimberley Heit 65 months ago +0 votes:
Yes, Chinese Laundry does offer PayPal as one of their accepted forms of payment, giving you the peace of mind of keeping your credit card details secure. However you can also pay by credit card directly if you prefer. International orders are facilitated through International Checkout and I believe this requires a direct credit card payment more
Last answer by Kimberley Heit 65 months ago +0 votes:
Yes, Chinese Laundry does offer international shipping. It is facilitated through the international shipping company International Checkout. The cost is dependent upon your location and the order size and weight. They appear to ship to all major destinations serviced by large transport companies. To check if your country is included head to checkout and see if it is accepted. more
Dirty Laundry Overview

Chinese Laundry sells women’s footwear that reflects current fashion trends. You can expect to find shoes that replicate the latest looks worn on the runway, or by celebrities. They offer both classic and standout styles to suit many different occasions. They have several lines of footwear, with most falling under the three major brands as follows: Chinese Laundry: A trend based footwear range priced at a moderate price point. CL by Laundry: The latest trends at an affordable price po... more

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